San Marco offers customized services for each professional user (architects or application enterprises) from the selection of materials studied until the assistance on the building site.

The main services of Technical Assistance provided to the dealer are:

• Technical assistance toll to respond and provide solutions to technical requests on products, systems and cycle of application;
• Presence of a technician dedicated to your territory, for advices before and after sales con with technical drawings for interventions on new or pre-existing buildings;
• Consulting in the building site for complaints on products and application cycles;
• Theoretical and practical training taking place at the dealer’s points of sale dedicated to application enterprises , with specific courses on subjects like the thermal insulation coating systems, concrete repair, restoration of walls through dehumidifying systems, restoration of damaged surfaces, courses on decoratives and resins for floors;
• Participation at Conferences with NATIONAL INSTITUTIONS of reference for the dissemination of technologies on insulation systems;
• Participation in collaboration with our dealers at events and venues like Exhibitions, Open Day, etc.;
• Consulting and management of insurances for the issuance of insurance certificates for coating systems or painting cycles;
• Assistance to designers in the preparation of technical specifications, with updates on new technologies;
• Assistance to designers in the preparation of technical specifications, with updates on new technologies;
• Possibility to perform at the request of the designers dimensional calculations of transmittance, attenuation and phase shift for the design of surfaces to be insulated with thermal insulation coating systems;
• Thermal and hygrometric analysis.